A major job role has arisen in the public sector, with the Ministry of Housing, Communities and Local Government searching for a new head of the independent Housing Ombudsman Service. The Housing Ombudsman is a critical role in the delivery of the Government’s housing agenda and the chosen candidate will have a huge impact on the wider social housing landscape.
The Housing Ombudsman is a complex and challenging role that delivers an essential service in providing redress for social housing residents, both tenants and leaseholders, and for private tenants where their landlords have chosen to join the scheme. The Housing Ombudsman has a critical role to play in delivering an independent, fair and impartial service, improving complaint handling throughout the process, and in supporting and advising tenants, landlords, and designated persons to achieve quicker and more effective dispute resolution locally.
The ideal candidate will have strong leadership skills, proven understanding of the housing sector and the ability to deliver a quality service and work with senior partners from both the Government and private enterprise.
If this role is of interest to any CABE Member, you can find out more about the candidate requirements and the role on the Public Appointments website.
The closing date for applications is 4 February 2019